Resolving conflicts: Mutually assured resolution

Whether between employer and employee, next-door neighbours, criminal and victim, husband and wife or warring states, we are surrounded by conflicts that seemingly have little chance of reaching a resolution acceptable to both parties. Yet, with a dose of goodwill and constructive dialogue under the direction of a professional mediator, there are few conflicts that cannot be resolved to the benefit of both parties. Arbitration, in all walks of life, is an alternative to mutual destruction and damaging legal battles and is growing by the day. (Full story in printed edition).