Catalans make more claims for loans and fees because of the crisis

In the first quarter of 2009, the number of requests for loans to the Agencia Catalana de Consumo (ACC) has increased up to 42%. In 2008 the number of inquiries had already increased by 51%. Especially the information technology has to face a great amount of complaints, as 43% of last years complaints were in the sector of telephony and internet. Jordi Anguera, director of the ACC claimed yesterday, that 2008 has been a difficult year, as all indicators related to consumption have fallen. He said that people have changed their consumer behaviour and are more aware and demanding.